Amazon Business

Trying to help my Amazon Business, didn’t help at all

After my sea cans got super delayed, I thought all the bad news was gone, but unfortunately, there was more to come.

One of my vendors tried to help me, by adding an extra box of items to my existing order.

This box was supposed to be a free surprise, to let me see how great the item would look in RED!

Well… I don’t sell red, and my order went straight from China to Amazon USA.

So recently I started receiving more reviews than usual, and for a change, they were all bad!

I thought it could be a competitor trying to attack my Amazon Business, by giving a bunch of bad reviews.

But, they were all verified, and from different areas of the country!

Until I received the first message from a customer telling me they received the red item, when they had ordered black

 

wrong order color

wrong order color

So, I called the manufacturer to find out what was going on, and she tells me they offered me 40 red units!

Now those 40 are mixed with all the other black ones spread across all Amazon’s warehouses!

I had to remove all inventory and send to a 3rd party warehouse to sort, re-tag and send back.

Not only that but I had to refund al the buyers that received the wrong color (1 didn’t even remove the review.

 

And I thought that was bad too! but…

There was a bit more to come.

My Amazon Business now almost looked like an amateur operation.

Amazon Canada decided to put an end to selling foldable hunting knives!

Yes, my number 1 best seller in Canada now was not allowed on the platform anymore.

I fought as hard as I could, but every single unit was put under Unfulfillable inventory and I had to make a removal order.

Now I will be sending all these units to Amazon USA, where they sell for half the price.

And, I did a search on Amazon Canada where the big players like Browning still have their items listed ( all other competitors are gone)

 

What else can go wrong?

Let me know how it is going for you?How is your Amazon Business going during this 4th quarter?

 

Thanks

QA